In-home caregivers

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AZ Central

In-home caregivers

Roles and duties of non-medical home health workers:

What services do they provide?

Non-medical assistance. Responsibilities include basic tasks such as running errands, medication reminders, grocery shopping, light housekeeping and companionship, plus personal care such as dressing, bathing and grooming.

Are there any services they cannot provide?

Private-duty caregivers are not allowed to perform any medical tasks, including administering medication.

How often do they come?

As little or as much as the client wants. Some workers are in a home as little as four or eight hours a week; others provide round-the-clock care.

How much does it cost?

The average in Arizona ranges from $19 to $38 per hour, depending on the level of service and whether the company is Medicare/Medicaid certified.

Does insurance cover care?

It depends. Some people are covered under their long-term care policies. Others pay out of pocket. Seniors who meet certain income requirements and need a nursing-home level of care may qualify for coverage under the Arizona Long Term Care System (ALTCS), which is the state's Medicaid program.

Sources: Genworth Financial, Republic research


Reliable caregiving

If you are interested in hiring an in-home caregiver, here are some questions to ask:


• How long has your agency been in business?


• Do you perform criminal background checks, drug screening and reference checks on your caregivers?


• What other training does my caregiver have? Does he or she know CPR or how to perform first aid?


• How do you match caregivers with prospective clients and families?


• How are emergencies handled after normal business hours?


• How do you monitor your caregivers' services? Does your agency make regular visits to a client's home?


• Does the agency manage all payroll issues? Do you adhere to state and federal guidelines for employment practices, including withholding taxes, providing workers' compensation and other benefits?


• Are your caregivers bonded and insured?


Other tips:


• Check......Read all the in-home caregiver tips